Rick Rolston

August 28, 2018

Why can’t building services be delivered more like an Uber experience? Hint: They can.

Uber  has disrupted ground transportation, especially for business travellers like myself.  I seldom take taxis, and avoid rental cars unless I have to take trips to […]
August 14, 2018

Eliminate Work Orders to Grow Your Service Business

If you run a service business, you probably live and breath emergency/preventative maintenance work orders…but administrative workload from traditional work order processes, (even work order apps), […]
August 7, 2018
Copyright: yuran-78 / 123RF Stock Photo

If your buildings could fly, would you ride in them?

In the airline industry, asset condition is everything.  Aircraft service processes require technicians to monitor condition and track the history of individual components, replacing them at […]
July 28, 2018
https://commons.wikimedia.org/wiki/File:Ibm_pc_5150.jpg

Facilities Operators: Is it time to kick your CMMS to the curb?

Computerized maintenance management systems (CMMS) have been around since the 1980’s.   The modern CMMS (still based on traditional, reactive, paper work order processes) may now be […]