BuiltSpace helps you streamline your field service processes, to deliver exceptional real-time customer service, and your invoice, within minutes of your technician stepping away from the equipment.
Get more done, earn moreBuiltSpace improves first-time-fixes and same-day-close rates by providing the right information at the right time so jobs are finished faster and with fewer runs back to the shop or distributor. This allows you to price more aggressively and finish more jobs increasing your revenues and staff utilization.
Get paid fasterGive your customers the ability to quickly validate the work you completed and get paid faster. Our contractors report that on average, invoices are paid up to 40 days sooner with BuiltSpace - customers save time by having all the information they need to make decisions instantaneously.
Digitize your businessBuiltSpace modernizes your business through real-time digital service records helping you better plan work, inventories, transition staff, manage asset and service data and find new sales opportunities.
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How it WorksBuiltSpace is a service management platform that captures data from people performing work in your facilities by digitizing processes, such as preventative maintenance, inspections, work orders, or safety procedures and capturing and organizing that into permanent digital service records that are accessible from your phone or computer wherever you need it.
How BuiltSpace can help you to overcome staffing challenges:
1That customer calls with the complaint.
2Jenn is off, but you send the request and access to Joey, your new tech and he sees a note about a persistent problem that Jenn has been dealing with at that site and you see the history in the asset record.
3After you coach Joey, he goes to site and confirms the problem, then shows the owner the continuing issues with that equipment and proposes a replacement based on the creeping repair costs shown in BuiltSpace - the owner agrees and Joey closes a new sale.
Your crew saves time and were fully productive, which costs you less and keeps your customer happy. By saving time in the process, billing and payment happens sooner.
How can BuiltSpace provide you a competitive advantage?
A study of 2,300 work orders for HVAC contractors using BuiltSpace found a 17% reduction in labour hours per work order, with a corresponding 35% increase in average number of work orders completed each day. While the contractor actually increased their billable hours (revenues), their customers benefitted, with average savings, per work order, of approximately $100.